What is Cognitive Walkthrough?
Cognitive Walkthrough is a usability evaluation method in which one or more evaluators complete a series of tasks and ask a series of questions from the user’s perspective.
The focus of Cognitive Walkthrough is on understanding the system’s ability to learn for new or infrequent users. This method originally developed as a tool for evaluating walk-through systems such as post office kiosks, ATMs, and interactive exhibits in museums where users had little or no training. However, it has been used successfully with more complex systems such as CAD software and software development tools to understand the initial experiences of new users.
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